Privacy Policy

Privacy Highlights (At a Glance)

  • We Never Sell Your Data
  • Secure Payments – We don’t store credit card details.
  • Your Rights – Request access or deletion of your data.

For full details, read our complete policy below.

1. Introduction

Permaculture Haven (“we,” “us,” or “our”) operates https://www.permaculturehaven.com and https://www.foodforestseeds.au. We are committed to protecting your privacy and handling your personal information transparently and securely. This policy explains how we collect, use, and safeguard your data when you use our websites or services.

By using our websites, you consent to the practices described below.

2. Information We Collect

2.1 Personal Information

We may collect information that identifies you, such as:

  • Contact details: Name, email, phone number, shipping address (for orders).
  • Account data: Username, password (if you create an account).
  • Payment information: Processed securely via third-party gateways (e.g., Stripe, PayPal). We do not store credit card details.
  • Communications: Emails, feedback, or queries you send us.

2.2 Non-Personal Information

Automatically collected data includes:

  • Technical details: IP address, browser type, device information.
  • Usage data: Pages visited, time spent, referral sources (via cookies and analytics tools like Google Analytics).

3. How We Use Your Information

We use your data to:

  • Process orders and deliver products.
  • Communicate with you (e.g., order updates, newsletters if opted-in).
  • Improve our website and services.
  • Comply with legal obligations (e.g., tax records).
  • Run targeted ads (via Google Ads Remarketing; see Section 6).

We never sell your personal information to third parties.

4. Data Security

  • We implement industry-standard measures (SSL encryption, secure payment gateways) to protect your data.
  • No method of online transmission is 100% secure, but we strive to safeguard your information.

5. Cookies & Tracking Technologies

  • Cookies help us personalize your experience and analyze site traffic. You can disable cookies via browser settings, but some site features may not function.
  • Third-party cookies: Used for advertising (e.g., Google Ads) and analytics. These are governed by their respective privacy policies (e.g., Google’s Policy).

To opt out of interest-based ads:

6. Google Ads Remarketing

We use Google Ads to show targeted ads to past visitors. Google uses cookies to serve these ads based on your prior visits to our site. You can opt out via Google’s Ads Settings.

7. Sharing Your Information

We only share data with:

  • Service providers: Shipping carriers, payment processors (strictly for order fulfillment).
  • Legal compliance: If required by law (e.g., subpoenas).
  • Affiliates: Trusted partners under confidentiality agreements.

Data may be processed outside Australia (e.g., via Google or PayPal), but we ensure safeguards are in place.

8. Your Rights (Under Australian Privacy Laws)

You may:

  • Access/correct your personal data (contact us at permaculturehaven@gmail.com).
  • Opt out of marketing emails (via unsubscribe link).
  • Delete your account (if applicable).

9. External Links

Our website may link to third-party sites (e.g., gardening resources). We are not responsible for their privacy practices.

10. Policy Updates

We may update this policy periodically. Changes will be posted here, and your continued use constitutes acceptance.

11. Contact Us

For questions or requests regarding your data:

Mail: PO Box 289, Howard QLD 4659

Email: permaculturehaven@gmail.com

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