Where are you located?
We are in Pacific Haven on the Fraser Coast in QLD. You can find more info about us here.
Are you open to the public?
No, but pickup by appointment is possible.
Why don’t you add images of the potted plants you sell?
We are only a small nursery, and our plants grow naturally (not commercially), so they may differ in size and appearance. You might find images of young potted plants as an example of what you can expect, but most of our listings usually show our mature plants. Please check the entire description to learn more about the plant you buy.
Where do the plants you sell come from?
All plants come from Ewa’s food forest, where we live and work.
Do you offer a satisfaction guarantee?
If you receive a plant or cuttings that you are not satisfied with, you need to advise us within 24 hours of the delivery. Later on, if the plants do not perform well, this may be due to soil conditions, climate, or other factors beyond our control. You are always welcome to contact Ewa for advice, but we cannot guarantee the performance of the plants across all Australian climates.
What happens if my plant arrives damaged?
We do our best to ensure that your plant arrives in great condition; however, in some cases, the plant may get damaged during freight. If you notice any damage upon delivery, please get in touch with us by sending an email with an image of the plant and your order number, and we will try our best to help.
How big are the plants you sell?
Most of our plants are well-established young plants in small pots, but we also have some more mature plants available. Please check the entire plant description for more info.
Can I add more plants and seeds after placing the order?
Sure, as long as we have not dispatched your order yet. Send us an email with your order number and the plants or seeds you want to add.
Where can I get more info about the plants you grow and sell?
Ewa’s mini ebook is a good source to learn more about the plants we have available. We also have a YouTube channel @EwasVibes and Instagram @EwasVibes with many videos about our food forest and the plants we grow. You are welcome to subscribe (it’s free) and add a comment under the videos if you have any questions.
Do you offer discounts on bulk orders?
Yes! Send us an email with your inquiry, and we can go from there.
What is the best way to contact you?
You can contact us via email at ewa@permaculturehaven.com
Can you grow specific plants or a larger quantity for me?
Yes! Please contact us via email to discuss further.
Do you ship to all Australian states and territories?
Gardening accessories – yes, Australia-wide!
We can send non-plant items such as our grow bags, netting bags, and other gardening accessories to all Australian states and territories, including TAS, NT, SA, WA, and Norfolk Island.
If you live in one of these locations and would like to order an accessory, please email me at ewa@permaculturehaven.com with:
Your name
Your full postal address
The items you would like to order
I’ll then send you a payment request and arrange your order.
Plants, seeds, and cuttings – unfortunately not to all locations.
Due to biosecurity regulations, we are unable to send plants, seeds, or cuttings to Norfolk Island, NT, SA, TAS, or WA without an official permit. Obtaining these permits involves a significant amount of paperwork and expense, and as a small home nursery, we are simply not able to manage it at this time.
We appreciate your understanding — and if you’re in a restricted location, we hope you’ll still consider one of our gardening accessories!
Where do the seeds you sell come from?
Most of our seeds come from Ewa’s food forest, where we live and work. However, we also offer a selection of seeds from our trusted suppliers.